Frequently Asked Questions
Have questions? We have answers.
Where can I access a W-9?
Where can I access a W-9?
Please email: travis@gapstocaps.com with the subject line: W-9 form to receive our company W-9.
This form will help streamline the vendor approval and purchasing process for your organization.
Can we pay with a Purchase Order (PO) or check?
Can we pay with a Purchase Order (PO) or check?
Currently, we are unable to accept Purchase Orders due to being a small business with high national demand. However, we do accept payment by check. Orders are placed upon receipt of the check, and delivery timelines begin from the date of receipt. We also accept payments through credit cards and ACH transfers.
Is the board game price all inclusive? Are discounts available for purchasing multiple board games?
Is the board game price all inclusive? Are discounts available for purchasing multiple board games?
Yes, we currently sale board games to non profits, districts and schools and our prices are currently all inclusive, tax exempt and shipping is included.
We also offer discount pricing for class sets and district-wide purchases. Contact us to discuss pricing options based on your specific needs.
Can I request an official quote or invoice?
Can I request an official quote or invoice?
Yes, if you need an official quote or invoice for purchasing approval, please complete the request for quote form located under your desired product/service and we’ll be happy to provide one for you. Please indicate any special request in the notes section of the form.
What is the expected shipping and handling timeframe?
What is the expected shipping and handling timeframe?
Each Tassel Dash board game is manufactured on demand. Delivery typically takes 4-6 weeks from the order date, depending on demand and manufacturing schedules.
What is your return policy?
What is your return policy?
As each game is custom-made, all sales are nonrefundable. However, we are committed to customer satisfaction and will work with customers to resolve any issues that arise.
Who do I contact if I need assistance with an order?
Who do I contact if I need assistance with an order?
If you need assistance with placing an order, please contact us by email at travis@gapstocaps.com or by phone at 904.201.9435. Please leave a voicemail, and we will get back to you within 48 hours.
Are in-person professional development or Student Services available for Tassel Dash?
Are in-person professional development or Student Services available for Tassel Dash?
Yes, we offer in-person professional development and in-person student sessions. Fees for these sessions cover travel, lodging, and materials, and we work with your team to create a valuable training or student experience tailored to your school’s needs and budget.
How does Tassel Dash support PBIS, SEL, and CTE, and benefit different subjects?
How does Tassel Dash support PBIS, SEL, and CTE, and benefit different subjects?
Tassel Dash is a versatile tool that reinforces positive student behavior and college, career, and technical education readiness across middle and high school classrooms. It aligns with PBIS (Positive Behavioral Interventions and Supports), SEL (Social and Emotional Learning), and CTE goals by turning downtime into meaningful discussions that engage students, promote positive behaviors, and connect subject area learning to future college and career goals.